Terms of service

Return & Refund Policy

At ReCorner, we want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or eligible item, you may request a return or replacement according to the terms below.

Return Eligibility

To be eligible for a return:

  • The return request must be made within 7 days of delivery.

  • The product must be unused, unworn, unwashed, and in its original condition.

  • Original tags, packaging, and accessories must be intact.

  • Products that are damaged due to misuse, washing, or improper handling may not be eligible for return.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order number and clear photos/videos of the product. We will review the request and provide the appropriate resolution.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method. The time taken for the refund to appear in your account may depend on your bank or payment provider.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene or other applicable reasons. Such exclusions will be mentioned on the product page where applicable.

Return Shipping

For eligible damaged, defective, or incorrect products, ReCorner may provide return instructions. For other eligible returns, return shipping charges may apply.

How to Request a Return

To request a return, contact us at:

Email: recorner@proton.me
Phone/WhatsApp: to be updated soon

Please include your order number, reason for return, and relevant photos/videos where applicable.

Important

A return or refund is not guaranteed unless the product and request meet the conditions of this policy. ReCorner reserves the right to reject returns that do not meet the stated requirements.

Last Updated: 12-09-2024